Technology Expertise
Salesforce Implementation on Various Cloud Platforms, CPQ, Shield Implementation, Experience Cloud, and Field Service Solutions
Challenges We Resolve
- Managing complex customer relationships and operations across various platforms
- Automating pricing and quoting processes while ensuring accuracy
- Protecting sensitive data and meeting regulatory compliance with cloud services
- Building branded portals for customers and employees with seamless digital engagement
- Streamlining field operations and improving service delivery efficiency
What We Do
- Vaiyam offers comprehensive Salesforce implementations, covering CPQ (Configure, Price, Quote), Shield for data security, and Experience Cloud for customizable portals
- Additionally, we provide Salesforce Field Service solutions to optimize scheduling, dispatching, and tracking of mobile workers. Our solutions enhance operational efficiency, reduce downtime, and improve customer satisfaction.
- Our cost-effective approach ensures you can manage field operations effectively while safeguarding sensitive data and enhancing customer engagement.
Databricks Implementation and Integration
Challenges We Resolve
- Difficulty managing and analyzing large-scale data across multiple platforms.
- Inability to derive actionable insights from unstructured and real-time data sources.
- Challenges in building and deploying machine learning models at scale.
- Lack of data integration and collaboration between data science, engineering, and business teams.
- High costs associated with managing big data infrastructure.
What We Do
- Vaiyam helps businesses harness the power of Databricks, a unified data platform for big data and AI. We simplify data management by integrating structured and unstructured data from various sources, enabling businesses to process real-time data for better decision-making.
- Our solutions include building scalable data pipelines, performing deep analytics, and deploying machine learning models that offer predictive insights. By leveraging Databricks, Vaiyam helps you streamline data workflows, increase collaboration, and reduce costs associated with managing big data infrastructure. Our cost-effective, cloud-based solutions ensure that your business remains agile and data-driven.
ServiceNow Implementation and Process Optimization
Challenges We Resolve
- Disjointed IT service management (ITSM) processes that lead to inefficiencies and poor user experiences.
- Inability to track and manage enterprise workflows effectively, causing operational delays.
- Difficulty in automating routine tasks and ensuring process standardization across departments.
- Lack of visibility into IT and business performance metrics.
- High costs related to IT infrastructure management and manual processes.
What We Do
- Vaiyam specializes in ServiceNow implementation to streamline IT service management (ITSM), customer service, and other enterprise workflows.
- We configure and integrate ServiceNow to automate routine tasks, reduce operational inefficiencies, and improve service delivery.
- Our solutions include setting up comprehensive dashboards for performance tracking, standardizing processes across departments, and automating workflows for both IT and non-IT services.
- By adopting ServiceNow, businesses can enhance operational transparency, improve employee and customer experiences, and significantly reduce operational costs.
Digital Transformation
Challenges We Resolve
- Struggling to modernize legacy systems and processes to keep pace with the rapidly evolving digital landscape.
- Fragmented data across multiple platforms, leading to inefficient operations and poor decision-making.
- Lack of a clear digital strategy, resulting in missed opportunities for automation and innovation.
- Difficulty integrating emerging technologies such as AI, machine learning, and IoT into current business operations.
- High costs and risks associated with transitioning to a digital-first business model.
What We Do
- Vaiyam specializes in guiding businesses through end-to-end digital transformation. We help you replace outdated systems, streamline processes, and harness the power of digital technologies like AI, machine learning, and cloud computing to future-proof your operations.
- Our team works closely with you to develop a comprehensive digital strategy that aligns with your business objectives, reduces operational costs, and enhances productivity.
- We integrate emerging technologies with your existing CRM, ERP, and other platforms, ensuring a smooth transition to a digital-first business model.
- Through our cost-effective and tailored solutions, we help you leverage the full potential of digital transformation, driving growth and innovation.
Digitizing Documents: Invoices, Order Details, and Other Bills Using AI and OCR
Challenges We Resolve
- Managing a wide variety of digital document formats such as PDFs, images, and scanned copies that create data silos.
- Difficulty in extracting relevant data from unstructured or semi-structured formats like invoices, order details, and bills.
- Manual data entry, which is time-consuming, prone to errors, and inefficient.
- Inability to seamlessly integrate extracted data with CRM, ERP, and other business systems for real-time decision-making.
- Compliance risks due to inconsistent or incomplete record-keeping.
What We Do
- Vaiyam leverages AI-powered Optical Character Recognition (OCR) technology to transform unstructured and semi-structured documents into structured data that is ready for analysis and integration.
- Whether you’re dealing with commercial invoices, order forms, seaway bills, or scanned PDFs, our AI solutions automatically extract relevant data, categorize it, and convert it into standardized formats.
- Our solution integrates with your existing systems like CRM and ERP, ensuring seamless data flow and real-time insights for better decision-making.
- By automating document processing, we help you eliminate manual data entry, reduce errors, and improve efficiency—all while offering cost-effective, scalable solutions that grow with your business needs.
Customized Solutions for CMS Portals, Web Applications for Integrated Solutions with CRM and ERP Systems, and Process Automation
Challenges We Resolve
- Inefficient content management and customer interaction processes across platforms.
- Limited integration between CRM, ERP, and other business systems, leading to data silos.
- Manual processes that slow down operations and reduce efficiency.
What We Do
- Vaiyam builds custom CMS portals and integrated web applications that bring together CRM and ERP systems for unified workflows.
- We use powerful automation frameworks like OmniStudio and BPMN (Business Process Model and Notation) to create automated workflows that streamline business processes, eliminate manual tasks, and improve decision-making.
- These integrated solutions allow businesses to manage content, customer data, and operations seamlessly while reducing overhead and enhancing productivity through automation.
Web Application and Mobile Application Development
Challenges We Resolve
- Difficulty maintaining consistency between web and mobile platforms.
- High development and support costs for creating scalable, multi-platform applications.
- Poor performance and user experience across devices.
What We Do
- Vaiyam develops responsive web and mobile applications that offer a seamless user experience across all devices.
- Our solutions are scalable, ensuring that they grow with your business while keeping costs in check. We utilize the latest technologies to ensure performance, security, and ease of maintenance.
- Our cost-efficient development and maintenance processes ensure that your digital products perform optimally, regardless of platform or device, while minimizing long-term costs.
Project Management and Consulting
Challenges We Resolve
- Difficulty managing complex, multi-phase projects with diverse stakeholders, timelines, and budgets.
- Lack of strategic guidance to align technology initiatives with business goals.
- Inefficient processes due to poor planning, resource allocation, and risk management.
- Challenges in adapting to new technologies and best practices for digital transformation.
- Limited in-house expertise to implement, monitor, and optimize new systems or processes.
What We Do
- At Vaiyam, we bring over 28 years of project management expertise to help businesses navigate the complexities of their digital transformation journey.
- Our certified project managers are skilled in both Agile and Waterfall methodologies, ensuring that we can tailor the approach to your unique business needs.
- We offer end-to-end consulting services, from strategy and planning to execution and delivery. Vaiyam helps businesses implement cutting-edge solutions while managing risks, staying within budget, and meeting timelines.
- Our deep experience across industries allows us to provide actionable insights and cost-effective solutions that drive success, whether you’re rolling out a new CRM system, enhancing your operational workflows, or implementing large-scale digital transformation initiatives.
Enhancements, Maintenance, and BAU (Business As Usual) Support
Challenges We Resolve
- Difficulty managing frequent system updates and feature enhancements.
- Costly system interruptions and performance issues that affect daily operations.
- Limited internal resources to handle ongoing system maintenance.
What We Do
- Vaiyam provides ongoing enhancements, maintenance, and BAU support, ensuring that your systems stay up-to-date and perform reliably.
- We offer proactive system optimization and troubleshooting, reducing operational disruptions.
- Our support includes everything from routine maintenance to performance tuning, ensuring your business operates smoothly.
- With our cost-effective support services, you’ll have peace of mind knowing that your systems are in expert hands while you focus on growing your business.
